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Privacy Policy

Effective Date: May 27, 2026

This Privacy Policy explains how Cobra Breaks LLC, operating as Cobra Breaks, collects, uses, shares, stores, and protects information through CobraBreaks.com and related website features.

1. Information We Collect

We may collect the following categories of information:

  • Account information, such as name, email address, login credentials, account status, and profile details.
  • Buyback information, such as live-show details, card details, screenshots or proof of order, usernames, customer notes, payout preference, payout handle or payout email, verification details, and buyback request history.
  • Contact information, such as email address, phone number, and messages you send to us.
  • SMS information, such as mobile phone number, SMS consent status, opt-in records, opt-out records, and message-related activity.
  • Technical information, such as IP address, browser type, device information, pages viewed, referring pages, date/time information, and general site usage data.
  • Security and fraud-prevention information, such as login activity, form-submission activity, and information used to protect the website and prevent misuse.

We do not ask for Social Security numbers, banking passwords, payout account passwords, or full payment-card credentials. Do not submit unnecessary sensitive information through the website.

2. How We Collect Information

We collect information when you create an account, submit a buyback request, upload verification materials, contact us, opt in or opt out of SMS messages, use the website, or otherwise interact with Cobra Breaks.

We may also collect limited technical information automatically through hosting tools, security tools, cookies, analytics tools, or similar technologies.

3. How We Use Information

We use information to:

  • Create and manage customer accounts.
  • Review, verify, and process buyback requests.
  • Communicate with customers about accounts, buybacks, support, and website activity.
  • Send transactional SMS messages when a customer opts in.
  • Prevent fraud, abuse, unauthorized access, or misuse of the website.
  • Maintain internal records.
  • Improve website performance, security, and usability.
  • Comply with legal, tax, accounting, security, or dispute-resolution obligations.
  • Respond to customer questions, deletion requests, correction requests, and support issues.

4. Buyback Information

Buyback information is used to verify the submitted card, show details, customer account, ownership or order information, payout preference, and any other information needed to review and process a buyback request.

Cobra Breaks may decline or delay a buyback request if the submitted information cannot be verified or if the request appears incomplete, inaccurate, suspicious, or abusive.

5. SMS Information

If you opt in to SMS messages, Cobra Breaks may use your mobile number to send transactional buyback-related messages, including request confirmations, verification updates, buyback updates, team messages, customer action reminders, and payout status notices.

SMS consent is optional and is not required to submit a buyback request.

You can opt out of SMS messages at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE, or by contacting cobrabreaks@gmail.com. You may receive one final confirmation message after opting out.

6. How We Share Information

We do not sell your personal information.

We may share information with service providers and vendors who help us operate the website, host data, manage forms, provide account features, deliver emails or SMS messages, process support requests, secure the website, or support buyback operations.

We may share information when necessary to process a requested payout or buyback transaction.

We may share information with professional advisors, such as legal, accounting, tax, or security providers, when needed.

We may disclose information if required by law, subpoena, court order, legal process, or to protect rights, safety, security, property, users, or the website.

We do not share mobile opt-in data or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

7. Cookies and Analytics

CobraBreaks.com may use cookies, analytics tools, security tools, or similar technologies to operate the site, remember preferences, understand site activity, improve performance, and protect against fraud or abuse.

If advertising pixels, retargeting tools, or cross-context behavioral advertising tools are added later, update this Privacy Policy and add any legally required cookie, opt-out, or “Do Not Sell or Share” disclosures before enabling those tools.

8. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including account management, buyback review, customer support, fraud prevention, legal compliance, tax/accounting records, and dispute resolution.

Unless a longer retention period is needed for disputes, accounting, fraud prevention, legal compliance, security, or other legitimate business reasons, Cobra Breaks aims to use the following retention periods:

  • Account records: while the account is active, plus a reasonable period afterward.
  • Buyback request records: up to 2 years.
  • Screenshots and verification materials: up to 180 days.
  • SMS consent and opt-out records: as long as reasonably needed to document consent, honor opt-outs, comply with law, and protect the business.

Cobra Breaks may delete screenshots, payout details, and verification materials when they are no longer reasonably needed.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These may include access controls, password protection, secure hosting, SSL/HTTPS, role-based access, software updates, file-upload restrictions, and other security measures.

No website, system, or transmission method is completely secure. Customers should use strong passwords, keep login information private, and avoid submitting unnecessary sensitive information.

10. Customer Choices and Requests

You may contact cobrabreaks@gmail.com to request access, correction, or deletion of personal information associated with your account, subject to legal, security, fraud-prevention, accounting, or operational limitations.

You may opt out of SMS messages at any time as described above.

You may request that we close or deactivate your website account by contacting cobrabreaks@gmail.com.

11. California Privacy Notice

This section is intended to provide additional transparency for California residents. Depending on business size, data volume, and other legal thresholds, some California privacy rights may or may not apply to Cobra Breaks. Regardless, Cobra Breaks will make reasonable efforts to respond to privacy requests.

Categories of personal information we may collect include identifiers, contact information, account information, internet or electronic network activity, customer records, commercial/buyback request information, SMS consent records, and information you voluntarily submit.

Sources of information include you, your use of the website, account and form submissions, support communications, SMS interactions, and website/security tools.

Purposes for collection include account creation, buyback verification, customer support, SMS communications, fraud prevention, security, recordkeeping, website improvement, and legal compliance.

We do not knowingly sell personal information. We do not knowingly sell or share personal information of consumers under 16.

California residents may contact cobrabreaks@gmail.com to request access, deletion, correction, or information about how personal information is used, subject to applicable law and exceptions.

12. Children and Minors

CobraBreaks.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Users must be at least 18 years old to create a buyback account or submit a buyback request. If a user is 13 to 17, a parent or legal guardian must create and manage the account and submit any buyback request.

If you believe a child under 13 has submitted personal information through the website, contact cobrabreaks@gmail.com so we can review and delete the information when appropriate.

13. Third-Party Links

The website may link to third-party websites, platforms, social media pages, or services. Cobra Breaks is not responsible for the privacy practices, content, rules, or policies of third-party websites or platforms.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

15. Contact

Questions or requests about this Privacy Policy can be sent to:

Cobra Breaks LLC
Email: cobrabreaks@gmail.com
State: California